In this updated edition, taking in his experiences during the coronavirus pandemic, Dan Farnworth brings vividly to life his astonishing times as a medic working on the frontline of the UK Ambulance Service. When the 999 call goes out, he has little idea what he will find - and how he will cope with the challenges he faces when he gets there.  Having worked in the emergency services for more than fifteen years, Dan has seen it all. In 999, he shares stories that are sometimes sad, occasionally hilarious, often moving, but always inspirational. However, the work also takes its emotional toll. Which was why he set up a mental health campaign that helps those in his profession suffering from PTSD – something that struck him after a truly shocking event. His story will make you see our ambulance service in a completely new way.