''This book may help you to understand life more clearly'' Paul Smith, fashion designerWelcome to THE book on NLP. The essence of NLP is the ability to study and reproduce excellence in yourself and to support others to do the same. NLP AT WORK helps you do that by developing an attitude of curiosity, naivety and learning - and giving you the ability to improvise with skill in real-time. Neuro Linguistic Programming is how you make sense of your world and, most importantly, how you make it what you want it to be: * Neuro: the way you filter and process your experience through your senses. * Linguistic: the way you interpret your experience through language. * Programming: the way you make sense of your experience to create your personal programme. NLP AT WORK is one of the most popular books ever published on the practical skills of NLP and how it can be applied in business. It transformed NLP from a peripheral art into an accessible, practical concept with relevant applications in the areas of influence, communication, negotiation, teamwork and coaching. This major new edition has been revised throughout and expanded to include a new section on coaching with NLP, showing how this approach is so different to traditional methods, and a new chapter on Metamessages. Clear, readable and jargon free, this book will help you get to the essence of what makes you and your business excellent and unique.